Terms & conditions


These Terms and Conditions apply exclusively between Lyme Bay Carvings hereinafter referred to as "lymebaycarvings.co.uk" or the "Website" and any person who makes a purchase on lymebayc.co.uk, hereinafter referred to as the "Customer" or "You" and collectively referred to as the "Parties".

You confirm that You are of full age or have received parental permission and that You have the legal capacity to enter into a contract and to subsequently place an order on lymebaycarvings.co.uk. The Website delivers to Customers located in mainland UK. Please note we do not currently sell outside of the UK.

Should you have any questions concerning an online purchase, please contact the lymebaycarvings.co.uk

The Parties agree that their relationship will be governed exclusively by these General Terms and Conditions of Sale, which are available on lymebaycarvings.co.uk.

These Terms and Conditions may be varied. Accordingly, the Parties agree that their relationship will be governed by the Terms and Conditions applicable on the Website on the day the order is placed on lymebaycarvings.co.uk. These General Terms and Conditions of Sale will apply from the date they are posted online.


How to place an order on www.lymebaycarvings.co.uk

- Add your chosen items to your basket by clicking the 'buy now' button.
- Click the checkout button
- Make your payment via Paypal
- You will receive an e-mail from Paypal confirming your purchase within a few minutes of placing your order. - lymebaycarvings.co.uk will email you to confirm your order within 12 hours of receiving your order.

Generation of an order confirmation e-mail means that lymebaycarvings.co.uk has accepted your order, which will then form the sales contract between the Parties.

As soon as your order is ready to be dispatched, lymebaycarvings.co.uk will send You an e-mail confirming that your order has been dispatched.

Our prices

The prices displayed by default on the Website are stated in Pounds Sterling and include all charges applicable in UK.

Method of payment

You may pay for your goods by using a debit or credit card via PayPal.

d following the collection of the first product.

lymebaycarvings.co.uk also reserves the right to reject an order

Proof of orders and payment


Our products are available for sale as long as they remain visible on the Website. If for any reason an item ordered is not available, lymebaycarvings.co.uk reserves the right to cancel the order, in which case You will be notified accordingly.
You may also choose to cancel your entire order, in which case You must inform the lymebaycarvings.co.uk by e-mail as soon as possible.


Orders are delivered free of charge to the delivery address provided by You in your order, exclusively in mainland UK and Northern Ireland. Our free delivery service does not include delivery to the Isle of Wight, Isle of Man, Channel Islands and Scottish Isles.


Refund terms

In accordance with applicable legislation, You have a period of 14 clear days from receipt of your order in which to cancel. Please email sales@lymebaycarvings.co.uk to advise us of your intention to cancel.

You have a period of 14 days in which to return unwanted items, at your expense. You must return the product in perfect condition. The product must not damaged - and in the original packaging.

lymebaycarvings.co.uk does not cover the return postage/shipping costs, insurance or transport costs and will not be liable if your parcel goes missing. The Website advises Customers to choose a postage option whereby they can track their parcel. Generally, all costs and risks arising in connection with returns are to be borne by the Customer.

When will I receive a refund if I exercise my right to cancel?

You will be refunded within 14 days of the date of receipt of the returned items by lymebaycarvings.co.uk. You will be refunded directly to the account or credit card You used to pay for your order via Paypal.

What happens if my item is damaged?

Please advise lymebaycarvings.co.uk as soon as possible if an item is delivered to you damaged. Please take photographs and attach them to an email informing us of the issue. Please email sales@lymebaycarvings.co.uk.


These General Terms and Conditions of Sale comprise all of the clauses herein. No forbearance in relying on a clause of these Terms and Conditions at any time will constitute a waiver of the right to subsequently rely on those clauses. If one clause is invalid, the other clauses will remain valid.


These General Terms and Conditions of Sale are governed by English law. However, if you live in a country within the European Union other than the United Kingdom, You may rely on the law applicable in your country of residence where such provisions are more favourable than English law.